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IT Technical Support | Kloudlab
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IT Technical Support

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  • (0 Reviews)
  • 13 students enrolled

IT Technical Support Live Classes

Join our IT Technical Support Program and launch your career in the thriving IT field! Our comprehensive training equips you with the essential skills and hands-on experience needed to secure high-demand jobs, earning between $50k-$80k. Benefit from expert-led courses, real-world labs, and personalized support, all designed to fast-track your journey to success. Start your path to a rewarding IT career today! Enroll now: https://bit.ly/4cRp1X6

  • No Rating
  • (0 Reviews)
  • 13 students enrolled
  • 450.00$ /Monthly

  • 600.00$
  • Course Includes
  • Live Training
  • Hands-on experience and labs
  • Job/Interview Preparation
  • Career Mentorship From Successful IT Professionals


Focus on

  • Computer Hardware, Ticketing Systems, IT Service Management, Device Management, Networking, Linux, Security
  • Microsoft 365, Active Directory, Microsoft Intune, Datacenter Support, Remote Support

CourseContent

11 sections • 11 lectures •
Description
Students will receive lessons and get hands on experience with the following topics: CPU, RAM, Storage (SDD, HDD), Network Adapters, Cabling (Ethernet, VGA, HDMI, and USB). Students will complete labs designed to simulate real-world computer hardware related scenarios.
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Description
Students will learn use cases and processes tied to IT Ticketing and Service Management systems and simulate real-world scenarios.
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Description
Students will learn the fundamentals of the Windows and Mac operating systems. These classes will enable students to be comfortable navigating each operating system, to more easily debug and troubleshoot common issues, and to perform common job-related tasks.
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Description
Students will learn concepts and get hands-on experience tied to Microsoft Active Directory & Microsoft 365, two critical systems used by the overwhelming majority of organizations and enterprise environments.
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Description
Students will learn the role of Microsoft Intune and device management in an organization and apply the lessons through hands-on practical labs.
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Description
Students will learn the fundamentals of Networking, not only preparing them for a role in IT technical support, but the lessons will also serve as the foundation to the rest of their career in IT.
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Description
Students will learn the fundamentals of security and learn concepts, theories, and simulate practical scenarios seen in business environments.
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Description
Students will learn the fundamentals of the Linux operating system.
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Description
Students will learn lessons and perform hand-on labs tied to Datacenter functions and technician roles.
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Description
Students will learn tools, such as RDP, TeamViewer, and AnyDesk, and simulate scenarios tied to remote user support.
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Description
Students will build their resumes and prepare themselves for interviews and the job market.
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Requirements

  • 18+

Description

Kloublab's IT Support Specialist Program is a 5 -months long course designed to provide students with the lessons, support, and real-word practical experience needed to land a job in the IT field, as well as build a strong foundation for a successful career.  The program will enable and empower students to land roles such as Help Desk Specialist, Help Desk Administrator, Desktop Support Specialist, Desktop Support Engineer, Datacenter Technician, IT Support Engineer, etc.  

The course was designed by experienced IT professionals for students who are beginners in the field with little-to-no experience, as well intermediate-level practioners who are looking to get the hands-on experience needed to land a job and build the foundation for a lucractive and satisfying career.  The curriculum will cover topics such as Windows and Mac Operating Systems, Active Directory, Microsoft 365, ServiceNow, Linux, etc, all skills and knowledge-areas highly desirable in the job market. Students will also complete labs and simulate real-world scenarios to get the experience needed to pass resume-screenings and interviews, as well as get the support and mentorship needed to navigate the entire process.

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About Instructor

instructor
About Instructor

IT professional with over 7 years of experience ranging from Desktop Support, Help Desk, Linux Systems Administration, Cloud Engineering, Project Management, and DevOps Engineering.